Gaya APA
Gaspersz, V., Gaspersz, V.
().
Total Quality Management
(
4)
.
Jakarta:
Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent., Gaspersz, Vincent.
"Total Quality Management".
4
Jakarta:
Gramedia Pustaka Utama,
.
Text.